Support

Questions and help for apps by Neureps.

How to reach us

Whether it's something that bothered you while using an app, a bug report, or a feature idea — every message is welcome. Write to the address below and we will reply within 2 business days.

• Email: contact@neureps.com

Frequently asked questions

Q. What are the ads shown in the apps? Free apps by Neureps are supported by ads served through Google AdMob. For how personal information is handled in connection with ads, please see our privacy policy.

Q. I want my data deleted. Content and settings in Neureps apps are stored on your device, not on Company servers. Deleting the app removes its internal data from the device. Please separately delete any backup files or PDFs you explicitly exported from the location where you saved them. To request deletion of an email and message you sent us, contact contact@neureps.com and we will act without delay.

Q. I found a bug. Email us your device model, operating system version, and what you were doing when the problem occurred, and we will make fixing it a top priority for the next update.